BaseClubsMatchesDivisionYou

Stoccer

Building the future of fantasy through engaging social experiences and virtual games.

[email protected]

We are not affiliated with any sports club or national team.

Product

  • Blog

Legal

  • Terms of Service
  • Privacy Policy
  • Support

© 2026 Stoccer. All rights reserved.

Stoccer Support

Need a hand with Stoccer? Most questions are answered below. If yours isn't, send us an email and a real person will get back to you.

Contact support

Email is the fastest way to reach us. We read every message.

Email support

[email protected]

We usually reply within 2 business days.

To help us solve it faster, please include:

  • Your Stoccer username
  • Your device and OS version (e.g. iPhone 14, iOS 18)
  • What you expected to happen and what happened instead
  • A screenshot or screen recording, if you have one

Frequently asked questions

I can't sign in, or I forgot my password

Use the "Forgot password" link on the sign-in screen and we'll email you a reset link. Check your spam folder if it doesn't arrive within a few minutes.

If you created your account with Google or Apple, sign in with that same button — signing up again with an email address creates a new account and won't find your progress.

Reset your password→
How do I change my username, email or language?

Everything about your account lives in Settings, reachable from your profile. Language and other app preferences are under Settings → Preferences.

Open Settings→
I'm not receiving notifications

First check that notifications are allowed for Stoccer in your device settings (iOS: Settings → Notifications → Stoccer; Android: Settings → Apps → Stoccer → Notifications).

Then confirm your notification preferences inside the app. If they're still missing after that, email us with your username and device model and we'll look into it.

Notification preferences→
How are points calculated?

You earn points from the real matches played by the clubs you hold. Wins, draws, goals scored, goals conceded and clean sheets all count, and the total is multiplied by how many units you own.

Multipliers depend on the competition, how hard the match was and how long you've been holding the club.

Does Stoccer involve real money or betting?

No. Stoccer is a free fantasy game. Club units, coins and every other in-game item are virtual, have no cash value and cannot be bought with or exchanged for real money. There is no wagering and there are no cash prizes.

Stoccer is not affiliated with any sports club or national team.

A match result or my points look wrong

Results are imported automatically from our data provider shortly after the final whistle, so points can take a little while to appear.

If a match still looks wrong hours later, email us the clubs involved, the match date and your username, and we'll check it.

How do I delete my account and my data?

You can request the deletion of your account and personal data at any time. We process the request in line with applicable data protection laws.

Request data deletion→
How do I install the app?

Stoccer runs in any browser and can also be installed on your phone's home screen.

Installation guide→

Other ways to reach us

X (Twitter)

Product news and quick questions.

@PlayStoccer→

WhatsApp community

Talk to other players and the Stoccer team.

Join the group→

App information

App
Stoccer
Platforms
iOS, Android and web
Support email
[email protected]
Website
playstoccer.com

Legal and privacy

  • Privacy Policy
  • Terms of Service
  • Data deletion request
Back to Home